Moving house and broadband
Moving to a new home? We understand that relocating can be a hectic process, and the last thing you need is the hassle of dealing with your broadband connection. At Wireless Dynamics, we’re committed to making your move as seamless as possible. Here’s how we can assist you during this transition:
Plan Your Move in Advance
We recommend notifying us about your upcoming move 30 days before your scheduled relocation date. This allows us to ensure a smooth transition and helps us plan the transfer of your broadband service efficiently.
Check Service Availability at Your New Address
Before you move, make sure to check the availability of our services at your new address. Our customer support team are happy to help, and can check to see which services are available at your new address.
Transfer Your Broadband Easily
Transferring your broadband service to your new home is a breeze with Wireless Dynamics. Our dedicated team will guide you through the process, ensuring minimal downtime and uninterrupted connectivity during the move.
Update Your Contact Information
To keep you informed and ensure a smooth communication flow, remember to update your contact information with us. This includes your email address and phone number, so we can reach you with any important updates regarding your broadband transfer.
Set Up Your New Broadband Connection
Once you’ve successfully moved, our team will assist you in setting up your broadband connection at your new address. We provide easy-to-follow instructions and support every step of the way, making sure you’re back online in no time.
Contact Our Support Team
Our customer support team is available Monday to Friday 9am – 5pm to assist you. If you have any questions or need personalised assistance with your move, feel free to reach out to us via phone, email, or facebook. We’re here to make your move stress-free!
Moving house is a significant life event, and at Wireless Dynamics, we’re dedicated to ensuring that your broadband transition is the least of your worries. Trust us to keep you connected, no matter where life takes you.
