Te Kuiti is the home of our business, and our people.
We’re locals servicing our fellow locals. We’re in the same time zone as you and speaking the same language as you so we are responsive to issues to make sure they are resolved quickly and efficiently.
We’ve grown up rurally, so we know first-hand how hard it is to get internet connectionin the wop wops!
We’ve set about fixing that for the King Country by investing in establishing over 50 infrastructure sites in the region. These are sites we’ve built from the ground up.
We use a form of radio that bounces from one hilltop site to another, then down into the valleys to connect you, the end customers.
If you’re in the zone, then chances are we can hook you up, but we’d want to arrange a site visit and conduct a free signal test first to confirm it’s all go. If your signal is blocked by trees, hills or other structures, we might be out of luck.
Once we’ve sussed the best type of connection for you, we make it all happen!
If you are a vulnerable customer, we will supply you with a battery pack for the equipment we supply to you so that you have an alternative way to call emergency services during a power failure at your house. You can find out more information here.
Our customer service is efficient and based locally, so we are in the same time zone as our customers and can respond quickly to any issues that arise. We may even pay you a visit to resolve problems in person.
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